Dear Valued Customer,
I am excited to announce a transition from Noblin Heating and Air to Comfort Systems, USA. This decision to carry my company forward by joining with Comfort Systems came with. much prayer and planning. As you know since 1997 I have tried to operate as a personal service and offer the greatest value. No matter our intentions, we missed the mark when it came to qualified man power to be time effective all the time. The more we grew, the longer the delay in getting a technician to handle your needs. We have always prided ourselves on quality and fairness; but without being on time and quick response on consistent basis, then we failed. With this new venture, I feel that we can offer better response and consistent and timely scheduling of service.
Now, to introduce Comfort Systems to you. They were known as Climate Control for many years until they were acquired by Comfort System, a large nationwide corporation. Their resources and buying power offer many advantages that smaller companies cannot obtain. With this transition you can expect a person to answer the phone and schedule a visit immediately to cover all your needs. Of course Priority work will be planned accordingly, but all services will be provided in a timely manner. We have a Team of Service techs who are professionally trained and qualified to keep comfort for your home their top priority. CSUSA offers 24 hour services 7 days a week, with someone on weekends scheduled to respond quickly. Also, financing is available for unit change-outs to those who qualify. Service contracts for needed preventative maintenance will also be offered. I feel CSUSA will meet all your needs.
I know the first questions that comes to mind if you have purchased a comfort system from Noblin Heating and Air is what about your warranty. Well, with this transition, Comfort Systems has agreed to cover our warranty commitments on the installations we have made. If you have labor warranty left; you can call CSUSA and expect the same coverage with a
$100 deduction after the first year. Also, some think with a larger company cost will go up. This will be very minimal if any, due to their base hourly rate being $75 per hour (same as ours). At this point, you can continue to call our number or call Comfort Systems directly. We will slowly make the move to close our numbers or port them over to their call center and complete the transition.
Of course with any change, a little stress can be expected, but I feel that a win I win situation will be possible for everyone. I can continue to support my customers with Comfort Systems and offer a quick response with quality work consistently. Thank you all for the many years of loyalty and support, not to mention patience. I would ask you to follow me to Comfort Systems and check out the benefits. I feel that they will not let you down; And as always you can ask for myself (Keith) to be your service tech. If at all possible, they will try to schedule me
to supply your service. If I am not available, then a qualified technician can be expected every time. As much as possible, CSUSA will work to send the same technician each time so they become familiar with your systems. With this in mind I will be assigned to many of you and continue to offer your same service and knowledge as before. Thank you again for many years of business and friendships you have given me.
Noblin Heating and Air
With over two decades of heating and cooling experience, Comfort Systems, USA knows what it takes to provide quality repair and installation services. We value the relationships we develop with our clients and strive to understand their needs to deliver heating and air conditioning services to match. Call today to speak with an experienced heating and air conditioning contractor.
Call today and have an expert technician run a diagnostic on your heating and cooling system for only $69 for standard jobs and $99 for jobs requiring extensive repairs. Every service comes with a two-year label warranty and a five year warranty on all new installations. We’ll even keep track of the warranties and service agreements for you and give you a call before they expire. Call today for affordable and reliable heating and cooling services in Bullock, NC, and the surrounding NC and VA area.
1057 Bill Tuck Hwy
South Boston, VA 24592
Phone: (434) 572-6989
Alt Phone: (800) 777-6986
Mon: 8:00AM - 4:30PM
Tue: 8:00AM - 4:30PM
Wed: 8:00AM - 4:30PM
Thu: 8:00AM - 4:30PM
Fri: 8:00AM - 4:30PM
Sat: By Appointment
Sun: By Appointment