Comfort Systems, USA warranties all sponsored products for a period of 5 years from installation errors and manufacturer defects in accordance with our quality pledge. This warranty is 100% coverage for the 1st year while the following 4 years have a $100 deductible. All non-sponsored products are covered by Comfort Systems, USA for 1 year like all other dealers. This warranty excludes system faults due to lack of maintenance, power related damages (ex: storms, power surges), animal related damages or neglect. Service contract Members receive additional 1 year warranty so long as contract stays in effect.
Our objective is to offer the best options, best equipment and best service while maintaining a competitive price. We realize all installations are not the same and contractors are not created equal, so we want to point out our standards of operation and allow you to compare.
5 years on Rheem brand, 1 year on all other products, 1 year on repairs
$1 million plus dollar coverage
We register equipment online and mail to you to provide a peace of mind that it is handled
All debris removed and disposed of unless otherwise specified
Whole house calculations
Yearly service membership savings up to 30% off regular cost
Yes, from installations and service calls
North Carolina & Virginia
…We don’t buy from other dealers, we buy direct.
We match or beat any prices from contractors meeting our standards with same equipment and same installation, or we pay $50.00 when we refuse to take the job at that price.
We will tell you the cost every time before repair. Special situations only will be given a range of cost. We can show you in our price book that you are paying the same as the next customer. We never charge for time on phone, waiting on parts or delays. Same price every repair.
We value our customers and will give a one Spring or Fall Tune Up for a referral of new customer that results in an install.
We offer 10 year labor warranty on our top two premier Rheem systems at ½ price with service membership coverage for that time frame.